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AirVoice Wireless Activation Support

• Device Verification: The app enables the fulfillment team to input the ICCID or IMEI numbers for verification, ensuring accurate device association with the customer's account.
• Secure Data Transmission: Verified ICCID or IMEI numbers are securely transmitted to the backend system to confirm proper device association and activation.
• Activation Notification: The app notifies the system when customers power on their phones for the first time, indicating successful device receipt and activation.
• Customer Follow-Up: Inactive devices trigger proactive customer outreach to provide assistance and ensure service activation.

This application plays a vital role for AirVoice Wireless in managing device distribution, validating activation statuses, and offering timely customer support. It is in line with the company's commitment to improving customer experience and facilitating seamless service activations.